Frequently Asked Questions

NOTE: Genuine Kairak parts may be purchased by contacting or by calling
(800) 825-8220

Business Hours: 7:30 am - 4:30 pm (CST)

  • Next-day orders will be shipped the same day if received by 12:00 pm Central Standard Time.
  • Ground orders generally ship within 1-2 business days.

WARNING: Kairak does not have an official parts distributor. Please be aware of the refrigeration warehouses who claim to sell genuine Kairak parts by identifying their aftermarket parts with Kairak part numbers.

CAUTION: Kairak requires and encourages service companies use our OEM parts to ensure warranty and proper maintenance. Aftermarket parts are not authorized and may void warranty.

We appreciate your business. For technical support inquiries, please contact (800) 825-8220.